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How to: Solve "Address Verification Returning 'Verified' With a Warning Symbol"

If there is a warning symbol when an address is Verified, it is usually because the AddressTools trigger isn't enabled for the object. Standard objects can use the built-in triggers, while custom objects require a custom trigger.

How to Fix It

  1. Enable the provided trigger for standard objects: Account, Contact, Contract, or Lead, or
  2. Create a trigger for custom objects.

Step-by-Step Resolution Guide

1. Turn On Triggers for Supported Standard Objects

  1. Go to AddressTools Administration > Settings.
  2. In Trigger Settings, select Enable {Object} Trigger and save.

Note: Supported objects are Account, Contact, Contract, and Lead.

2. Create a Trigger for a Custom Object

  1. Go to Setup > Object Manager > [Your Object] > Triggers.
  2. Click New to create a trigger.
  3. Replace the default code in the text field with the following code snippet:

    trigger ValidateOBJECTLABELCountryFields on OBJECTAPI (before insert, before update) {
        pw_ccpro.CountryValidator2.Validate (Trigger.new, Trigger.oldMap);
    }
    
  4. In this code snippet, replace OBJECTLABEL with your object name and OBJECTAPI with the API name.

  5. Save the new trigger.

If issues persist and assistance is needed, contact support@provenworks.com.